Omnichannel B2B order taking

Let your customers buy anytime and anywhere 

Enhance sales and streamline sales processes across distributor, retailer, and sales agent channels through the implementation of a cutting-edge Agent Order Entry application and a user-friendly Self-Service B2B e-commerce platform.

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AI, Order Taking Intelligence

Learn more about how to use AI to optimize order taking for the sales force

Unified Headless Digital Commerce

Manage the contents of all your digital commerce touchpoints in a unified matter. A single system to efficiently integrate your digital sales channels with your enterprise information systems. Deploy a future ready solution that can easily expand your digital footprint by simply connecting new B2B and B2C touchpoints through powerful web-api. 

Product Information, Catalog & Content Management

The solution enables centralized management of all product-related information. This includes detailed data such as descriptions, images, technical specs and videos. Seamlessly use the information in all your digital touchpoints. 

B2B logics & workflows

The solution enables to manage each B2B customer in a personalized way, offering dedicated prices, promotions, assortments and conditions based on company strategy and the specific needs of each partner.  

Order Collection & Management

Collect orders submitted by agents or clients across different sales channels. Verify details such as availability, payments and delivery preferences. Enable efficient management of the order process. 

Modern sales force order taking

Improve sales results with the help of AI and turn your salespeople into valuable partners for all your customers.
Use the APP or the web portal to communicate dedicated promotions and discounts, view product catalogs and manuals, take orders and payments … and much more!

Out of the box B2B e-commerce

Give your customers the freedom to choose how and when to order.
Take full advantage of our B2B stores, already configured with the best features and available both as websites and as a mobile app.
Whitepaper
Enhancing B2B E-commerce Order Taking
Features and architecture analysis

We help all departments involved to overcome the most important challenges

Omnichannel/CX Manager

Fully understand your company’s ability to guide leads and customers through the best purchase process for all existing touchpoints.

Marketing

Analyze the performance of your products and digital channels to identify best practices and improvement points on which to focus your attention.

Sales

Take full advantage of the sales potential of your digital channels by seizing every opportunity and building a lasting relationship with all your customers.

IT & Innovation

Equip your company with a state-of-the-art headless solution to manage all existing sales touchpoints in a simple and integrated way.

Case Study Cressi
A cool Omnichannel B2B solution for Cressi

Cressi Sub, the historic Italian brand specializing in sports equipment and gear for underwater activities, chooses Vulki to implement an Omnichannel B2B Order Taking project.

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Enhance sales and streamline sales processes across distributor, retailer, and sales agent channels through the implementation of a cutting-edge Agent Order Entry application and a user-friendly Self-Service B2B e-commerce platform.