Empower your Customers with a B2B Self-Service Portal
B2B Self- Service Portal - Beyond traditional solutions
The Magic of B2B Self-Service: Fast, Smart, and Always On
Maximize Business Opportunities
There’s real magic in a B2B self-service portal—it puts control in your customers’ hands while delivering a faster, smarter buying experience. From placing orders to tracking deliveries and managing invoices, everything is available 24/7 in one seamless platform. Behind the scenes, integrated data and intelligent suggestions create a smooth, personalized journey that builds trust, improves satisfaction, and accelerates revenue.
Benefits
Smarter selling starts with Vulki
24/7 Access
Customers can place orders, check inventory, track shipments, and manage invoices anytime—without waiting on sales reps.
Faster & more Accurate orders
Customers input their own orders, reducing miscommunication, improving data quality and speeding up the entire order-to-cash cycle
Better Customer Experience
Personalized pricing, product recommendations, and real-time information create a smooth, user-friendly buying journey.
Real-Time Inventory & Pricing
Always up-to-date product availability and pricing helps customers make confident decisions.
AI - driven selling
Smarter Upselling & Cross-Selling with AI-driven suggestions increase average order value and reveal untapped sales opportunities.
Functionalities
Everything your B2B customer needs to buy smarter
Account Management
Manage and access all data relative to your B2B customers in
one tool.
Customizable Checkout Process
Flexible checkout workflows to accommodate various
payment methods, shipping options, and billing preferences.
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User Management
Manage multiple users per customer and destination address, give
permissions, and access controls.
Mobile Compatibility
Responsive design and mobile optimization to ensure a seamless
shopping experience across devices, including smartphones and tablets.
Product Information and content Management
Centrally manage all product data from images to datascheets and videos.
Customer Support and Self-Service Tools
Access to customer support resources and
self-service features for account management, order tracking, and return processes.
Custom Pricing Management
Custom pricing for different customers based on
negotiated contracts, volume discounts, or other factors.
Analytics and Reporting
Comprehensive reporting and analytics tools to track sales
performance, Customizable dashboards and reports.
Bulk Ordering and Recurring orders
Features to facilitate bulk ordering (upload with
excel) and quick reordering of frequently purchased items.
Omnichannel User Experience
Consistent personalized experience at every sales or
customer service touchpoint.
Titolo demo video
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Titolo customer story
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Made in collaboration with Hansonwade Group
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Try Vulki
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