Governance & Certifications
We are committed to continuously improving the quality of our processes and adhering to strict international standards. Below, you can see our governance certifications.
Organization and control model
The Board of Directors of Akeron has issued and approved the Organization, Management, and Control Model pursuant to Legislative Decree 231/01. The provisions of the Model and the associated Code of Ethics (see related documents) are considered applicable to all individuals who operate and collaborate with the aforementioned companies.
Code of Ethics
The Board of Directors of Akeron has issued and approved the Organization, Management, and Control Model pursuant to Legislative Decree 231/01. The provisions of the Model and the associated Code of Ethics (see related documents) are considered applicable to all individuals who operate and collaborate with the aforementioned companies.
Quality Policy | ISO 9001
The Quality Management System encompasses all products and services offered by Akeron, including management, monitoring, and control procedures, risk and opportunity assessment, stakeholder requirements, and everything that has an impact on the outcomes of the final results of the products and services delivered.
Akeron’s Top Management, considering the context in which the organization operates — particularly the target market and competitor analysis — defines, in support of its strategic directions and objectives, the “Quality Policy.”
It determines:
- The importance of implementing synergistic actions with partners to enhance the delivery of products;
- The focus on continuous improvement of the offering in terms of technology and functionality;
- The importance of promoting collaborations with foreign partners to expand the market reach of Akeron’s offerings and open new market segments;
- The commitment to increasing the satisfaction of existing customers and focusing on acquiring new clients by providing meticulous service, professionalism, and work quality, as well as, above all, maximum willingness in the search of customized and highly effective solutions in terms of process simplification and reduction of management times;
- The commitment to best meet the expectations of all stakeholders through constant control and monitoring of processes and feedback, which provides input elements for defining improvement objectives;
- The importance of consolidating new development strategies by considering opportunities, risks, and the impact of these on achieving the set objectives, defining effective prevention actions;
- The commitment to providing all necessary resources for the correct execution of processes, infrastructure, work environment, and personnel (identifying key individuals for activity development, correctly identifying the work team);
- Achieving the best economic efficiency and effectiveness in management;
- Ensuring maximum transparency of managerial choices to all stakeholders.
- Constantly referring to the above objectives, Top Management is committed to:
- Identifying the needs and expectations of both internal and external stakeholders and committing to meet the identified requirements;
- Disseminating within Akeron the adopted Quality Policy, containing the business strategies that serve as a reference framework for defining Quality Objectives, ensuring it is available to stakeholders and continuously updated according to the context’s vulnerabilities;
- Activating an adequate Quality Management System (QMS) control system that allows for measuring the performance of each process, including outsourced processes;
- Pursuing continuous improvement through the assessment of customer and stakeholder satisfaction using tools capable of providing useful responses for planning actions aimed at improvement;
- Providing the necessary resources to manage the development, maintenance, and improvement of the Quality Management System.
"Information Security Policy | ISO 27001 and extensions ISO 27017, ISO 27018, and ISO 27035"
With a view to strategic positioning, as a leading company in the specific departmental systems we develop and with the objective of expanding from the Italian to the foreign market, Akeron’s top management deemed it necessary to adopt an Information Security Management System (ISMS) with the aim of defining and monitoring the company’s processes relating to the management of personnel and customer data, the design, development, sale and support of software solutions and application consultancy services, projecting them towards continuous improvement, in order to continuously increase the security of its systems, increase the trust and, consequently, the satisfaction of its customers and all stakeholders, taking into account the relevant expectations and requirements.
The Information Security Management System (ISMS) therefore governs the methods of access, use, and transfer of data related to personnel, software products, and services offered by Akeron, including management, monitoring, and control procedures, risk assessment, stakeholder requirements, and everything that impacts data security.
Akeron’s Top Management, considering the context in which the organization operates, particularly the target market and competitor analysis, defines, in support of its strategic directions and objectives, the “Information Security Policy” (POL-ISO-27001).
It determines:
- The importance of implementing synergistic actions with various stakeholders to enhance the propagation of security best practices;
- The focus on the continuous improvement of processes in terms of technology and functionality aimed at strengthening security;
- The commitment to best meet the expectations of all stakeholders through constant monitoring of processes and information, which provide input elements for defining improvement objectives;
- The importance of consolidating new development strategies by considering opportunities, risks, and the impact of these strategies on achieving the set objectives while defining effective prevention actions;
- The commitment to providing all the necessary resources for the correct execution of processes, infrastructure, work environment, and personnel (identifying key individuals for activity development and correctly forming the team);
- Achieving the most appropriate level of information protection while also considering the best economic and management efficiency;
- Ensuring maximum transparency to all stakeholders in communicating events that have impacted the relevant data.
Constantly referring to the above objectives, Top Management is committed to:
- Identifying the needs and expectations of both internal and external stakeholders and committing to meet the identified requirements;
- Spreading within Akeron the adopted Information Security Policy, containing business strategies that serve as a reference framework for defining security objectives, ensuring it is available to stakeholders and continuously updated according to context vulnerabilities;
- Activating an adequate ISMS control system that allows for measuring the performance of each process, including outsourced processes;
- Pursuing continuous improvement through achieving security objectives with tools capable of providing useful responses for planning actions aimed at the set goals;
- Providing the necessary resources to manage the development, maintenance, and improvement of the ISMS.
